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Modern Design Office
Strategic Communications. AI-powered. Data-driven.
Building organisational capacities in data-driven audience segmentation, messaging, content management, and campaign monitoring.

Commitment

Results. Guaranteed.

With over 15 years of cross-industry experience in Strategic Communications, Digital Marketing, International Development, Humanitarianism and Social Science Research, Dr. Jamal Browne is well-known for his outstanding leadership, mentorship, critical thinking, and problem-solving skills.

 

He is committed to helping organisations and brands of all sizes connect with the people and communities that underpin their relevance, growth and impact - with a focus on corporate and brand identity, cohesive messaging, and creating seamless brand experiences for optimal buy-in and retention.

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Results
15+

Years of cross-industry experience

Dr. Browne's career progression has seen him navigate the public and private sectors, international development, development cooperation, academia and humanitarian work across more than 10 countries - lending to his rich and diverse insights into the key considerations for effective marketing and communications in an ever-evolving global landscape.

Core Values

Core Values

Guiding Principles

Empowering organisations and brands through client-centric creativity, data-driven insights, and collaborative innovation. 

Innovation

I have learnt that the surest way of consistently remaining ahead of the curve in this industry, is to embrace innovative technologies, creative strategies and fresh approaches to communications and marketing.

Creativity

The human psyche responds best to fresh ideas, unconventional ways of achieving results, and experimentation. That's how I work... That's how I inspire those around me to think big - by creating that type of culture.

Accountability

I am as much of a believer in methodical mentorship as I am in continuous learning. It is through mentorship that I truly learnt the importance of taking ownership for actions, mistakes, and responsibilities regardless of what's at stake. It encourages healthy team dynamics, continuous improvement and professionalism.

Client-Centricity

Results truly do matter. So placing the needs and goals of the customer or client at the forefront of all business decisions - including marketing and communications - is what lasting business relationships and client satisfaction are made of.

Focus on Results

"Why we do what we do" should be a constant reminder to your communications and marketing teams that their results underpin the relevance, growth and impact of the business or organisation.

Continuous Learning

I have always been a staunch advocate for continuous learning. But AI, automation, big data and the Internet of Things made this a personal commitment for me. Communications and marketing today demand that we embrace a growth mindset - proactively refining our knowledge and skill sets.

Services

Expertise

Because Results Matter

Facilitating growth and impact through innovative technologies, creative strategies and fresh approaches to communications and marketing.

Strategic Communications

Effective strategic communications is the cornerstone of successful business interactions, seamlessly combining visibility with relationship-building. It ensures that your message reaches the right audience, at the right time, through the most effective channels, fostering trust, reliability, and accountability. By delivering precise, timely communication, you not only capture attention but also cultivate lasting connections with customers and stakeholders, driving your organization toward its desired outcomes.

Areas of Focus​

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  • Strategic Planning

  • Audience Mapping

  • Strategy Development

  • Message Development

  • Channel Management

  • Branding & Corporate Identity

  • Media Relations

  • Stakeholder Engagement

  • Monitoring and Evaluation

  • Capacity Development

External Relations

External Relations involves the methodical application of strategic communications to build and maintain corporate reputation, unlock access to new markets and funding opportunities, and expand avenues for strategic partnerships.

 

Your organisation's consistency in cultivating strong relationships with current and prospective clients, donors, public officials, government bodies, local authorities, the media, vendors, suppliers and key influencers across the public and private domains, is the mark of an effective external relations strategy.

Areas of Focus

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  • Identifying key stakeholders

  • Communications Strategy Development

  • Public Relations (PR)

  • Government Relations (GR)

  • Community Engagement

  • Reputation Management

  • Issue Advocacy

  • Sustainability Reporting

  • Building strategic partnerships

  • Regulatory environment. 

  • Internal alignment

  • Metrics and evaluation

Marketing

This involves the crafting and execution of dynamic strategies that will help to elevate your organisation’s mission, products, and services. Key marketing activities include segmentation, designing captivating campaigns across multiple platforms — such as social and mass media, digital and static displays, sponsored events, etc. — and leveraging customer and stakeholder data to refine and enhance reach and conversion.

​Areas of Focus

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  • Market Research

  • Brand Strategy 

  • Customer Acquisition

  • Lead Generation

  • Content Marketing

  • Social Media Management

  • Digital Advertising

  • Analytics and Reporting

  • Customer Retention

  • Campaign Optimization

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